'I'm a Southwest Airlines Pilot, The Airline Isn't What It Used To Be'
As anticipation was brewing for the arrival of Christmas this past December, millions of people packed their suitcases (more on that later) and were eagerly awaiting their travel plans on Southwest Airlines. Tickets were booked for holiday gatherings, weddings, celebrations of life, college breaks, reunions, vacations, and many other personal reasons. As often happens during